FREQUENT QUESTIONS
What payment methods are accepted in the store?
How long will it take for my order to arrive?
Delivery time will depend on the shipping address and shipping method selected. Most orders are delivered within 24 hours to 5 business days.
Can I return a product?
Yes, we accept returns within 30 days from the delivery date. Please review our returns policy for more information.
What happens if the product I purchased is out of stock before my order is processed?
If the product you purchased is out of stock before we can process your order, we will inform you immediately and offer you the option of choosing another similar product or a full refund.
How can I contact customer service?
You can contact us through our contact form on the contact page, or by emailing us at bikearea.store@gmail.com
Can I pick up my order in the store?
Yes, we offer the option of picking up your order at our physical store in Salamanca. Please select the "Store Pickup" option when making your purchase.
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