Returns
You have the right to return your purchase within a period that will expire 14 calendar days after you or a third party indicated by you, other than the carrier, purchased the item without having to provide any type of reason.
To exercise the right of return, you must tell us the item and order number by attaching the invoice/sale ticket to our email (bikearea.store@gmail.com). We will send the necessary instructions to make the return when returning the item. corresponding material.
To comply with the withdrawal period, it is sufficient for the communication thereof to be sent before the corresponding period expires.
Consequences of withdrawal
In case of withdrawal on your part, we will refund the amount paid once we receive the item. We will proceed to make said refund using the same payment method used at the time of purchase. If the payment method chosen was deposit/bank transfer, include an account number in the email.
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RDL 1/2007. Updated on June 6, 2016 by Directive 2011/83/EU of October 25, 2011 on consumer rights.
Terms and Conditions
Always the best price
Welcome to bikearea.store, the Ebike, bicycle and suspension repair shop you can trust. We have the best products, we offer the best service, always with a price adjusted to what you demand from us. Check out our special offers in store.
To help you more: we offer the best financing conditions for your purchases.
Financing
Bank financing. After confirming your order, our website will redirect you to the COFIDIS financing process. It is 100% digital,
fast, simple and comfortable. You can sign your contract digitally using an SMS that we will send to your mobile, and attach
directly the requested documentation.
You will need a copy of your DNI or residence card, the last payroll if you are a salaried employee, the
latest Income Tax Return for self-employed workers and the pension revaluation letter for Pensioners. Finally, a certificate of
ownership of a bank account or the first page of the booklet or booklet in which the IBAN is indicated.
Warranty
All products are guaranteed for a minimum of 3 years (RDL 1/2007, Directive 1999/44/CE) from the date of issue of the invoice / sales receipt. Some manufacturers extend this period for longer or even for life.
To process a guarantee, you must tell us the item and the reason why you are claiming it by attaching the invoice/sale ticket to our email bikearea.store@gmail.com and we will send you instructions to proceed.
Pay
To purchase through the bikearea.store Online Store, click "Cart" on any page and confirm the purchase. Check availability of the item before placing the order by telephone by calling (+34)617808561 or (+34) 605786190 (Mobile and WhatsApp) or write to us at bikearea.store@gmail.com
Payment Methods
- Bank Transfer or Deposit into LIBERBANK Account ES65 2105 3215 3230 1008 3660 (BIC: CECAESMM105)
- Card (VISA , MASTERCARD, MAESTRO )
- PayPal
- Financing with COFIDIS
- BIZUM on phone 605786190
Claims
There are complaint forms available to the consumer in our workshop located at Paseo Rector Esperabé nº 28, Salamanca, (Spain).
Thank you for visiting bikearea.store
Shipping
Package shipping
Shipping costs to the Peninsula (Spain) are free from €25. The delivery time for orders is 3-5 business days.
You have the option of receiving your order EXPRESS in 24 hours for orders placed before 6:00 p.m. and 48 hours for orders after 6:00 p.m. for an additional cost of €9.95.
This EXPRESS service is free for purchases over €100.
Shipments to the Balearic Islands/Canary Islands and Portugal have a higher cost, so contact us for shipping costs to any other part of the world.
Shipping costs include handling and packaging costs, as well as postal costs. Handling charges have a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will apply to each order individually. We are not responsible for any damage to your package after shipping, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
To process the collection and shipping of Suspensions, it is important that you send them to us in a box large enough to accommodate your products and that you package them in such a way that they cannot move or suffer damage during shipping.
This service has a total cost of €15.95 (pickup and delivery) to be added to the cost of the repair.
GENERAL DATA
In accordance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we make the following data available to you:
(OUTDOOR ROUTE XPERIENCES SL) is domiciled at Paseo Rector Esperabé, 28, Salamanca, with CIF (B13589262) . Registered in the Commercial Registry of Ciudad Real, Vol. 609, Folio 62, Sheet CR-27941, Inscription 1.
On the website www.bikearea.store there is a series of informative content on Bicycles, accessories and components valid for cycling.
